AM I REQUIRED TO PAY A DEPOSIT FOR HIRE?

I will require a non refundable £50 deposit to secure your booking date. The remainder will be payable no late than 28 days before your event. Upon confirmation of booking I will send you an itemised invoice by email which will have the bank details for payment. I will also require you to read and agree to our terms of hire prior to booking. 

ARE YOU INSURED?

Yes I am BAPIA insured. A copy of my insurance certificate is available upon request. 

WHAT IF I DAMAGE A PRODUCT?

In the rare instance that a hire item is damaged then I will require a payment to the value of the product for me to repurchase the item. Keys for the post boxes, if lost will be charged at £10, TEEPEES - As these are going to be exposed to children I would not charge for general wear and tear but if items are missing or damaged due to misuse then I will have no option but to ask for reimbursement to replace the product. 
 

WILL YOU SETUP THE DISPLAYS TO MY REQUIREMENTS?

Yes, prior to your event we will discuss your requirements, colour schemes etc and I will endeavour to setup and create the look that you require. Each venue has their own rules surrounding what they allow regarding setup etc so please discuss this with your wedding planner or venue to ensure they are happy for the items you hire to be placed on site and in the area you would like, causing no safety risks. I am more than happy to speak to the venue on your behalf regarding placement and setting up. 

ARE YOU FLEXIBLE WITH SET UP COLLECTION TIMES?

Absolutely! I will work with you to arrange a time for setting up and collecting that suits you and your event arrangements. 

MY DISPLAYS ARE SETUP TO DELIGHT YOU AND YOUR GUESTS WITH A MEMORABLE EXPERIENCE. I AM ALWAYS ON HAND TO DISCUSS YOUR VISIONS AND I AM MORE THAN HAPPY TO HAVE A FRIENDLY CHAT PRIOR TO PROCEEDING.